
Managing medications is an important part of staying healthy — but remembering when to request a refill can sometimes be challenging. To make the process easier and more convenient for our patients, we are pleased to introduce a new Medication Refill Voicemail Line.
Patients can now call 507-794-8487 to request prescription refills quickly and securely. Simply follow the prompts and leave the necessary information, and our team will take care of the rest.
In addition to the new voicemail option, our Medication Refill Nurse, Sam Saenz, offers five helpful tips to make refill requests smooth and stress-free:
5 Tips for Easier Medication Refills
1. Track your refills.
Keep track of the number of refills left on your bottle.
2. Ask about refills during your clinic visit.
If you’re already here for an appointment, it’s a great time to check whether you need an updated prescription or ask for one.
3. Contact your pharmacy before you run out.
Allowing extra time helps prevent interruptions in your medication schedule. We recommend calling your pharmacy when you have one week of medication left.
4. Give advance notice.
Some prescriptions require provider review or additional steps. Calling ahead ensures we can meet your needs without delay. Please allow three full business days for your refill needs to be met.
5. Schedule your yearly wellness exam.
Routine visits help your provider review medications, monitor your health, and renew prescriptions when appropriate.
We are committed to making your care as seamless as possible. If you have questions about your prescriptions or our refill process, please contact the Sleepy Eye Medical Center Clinic at 507-794-3691.
Your health matters — and we’re here to help make managing it easier.